U9 New
TOEIC
I would not suggest (: recommend) booking (: making a reservation)
with Jet Max Airlines (=> Airway), as (: on account that/because) I was extremely (=> considerably/comparatively)
disappointed with their
service. In late January, I was booked (: reserved) on a
flight from Taoyuan to Tokyo, when I was informed that the flight had been delayed (: put
off/postponed/procrastinated). The gate agent said it was doubtful (=>
uncertain/suspicious/skeptical/dubious) that we would board within three hours since (: now
that/seeing that < because) the plane was broken. I had an important meeting (: conference/convention)
with a valuable (: precious/important) client to attend (: go to)! Also (: Besides/On top of that/In addition/Additionally/Plus),
they did not allow us to board the next flight because it was full (:
occupied/fully booked).
In the end (: event), I had to pay for a flight with a different
airline. I was late to my meeting and was left feeling embarrassed
in front of my client I complained
to Jet Max Airlines about the problems (: issues/topics) they caused (:
gave rise to/led to/brought about/resulted in).
However (: Yet/Still), they have not yet provided (:
given/supplied/offered) a refund even though I asked for my money back. I think the way (: how) they handled (: tackled/dealt with)
the situation was terrible (: very bad). Actually, they didn’t know how to deal
with it. I will never fly with them
again.
Cloze
2/22
1.
Announcement: 公告
2.
C: (has been) delayed
3.
agent: 代理人; 代理人員
4.
B: (I’m= I am) supposed to
5.
problem 問題 issue/subject/theme/topic
6.
Unfortunately 不幸地
adv. Unluckily
7.
engine 引擎
8.
on (its last flight) 可以站起來的交通工具, 前面放 on
9.
However/Yet/Still, … (然而/但是/不過/可是)
10. 客戶 clients
11. guarantee 擔保; 保證 v.
n. warranty/guarantee
12. safety 安全: security
13. B: put … on the waiting list 名字在名單上
14. doubtful/not probable
15. For crying out loud! 天啊! Gosh! My Goodness!
16. Airways 航空公司
17. partner 夥伴
18. A: separate 單獨的
“When Google uses the
‘separate tickets’ designation (指定),
they generally mean that the outbound (出站)
and return portions of the ticket (rather than
connecting flights) are on separate
tickets.”
(=> individual 個人的; respective 個別的)
19. 投訴 complain to sb. about sth.
20. 總部 headquarters
C: Since the airport is very/really/pretty busy, there are always
delays at Hong Kong.
D: It is not necessary for car dealers to develop a nice bond/tie/relationship
with their clients.
B: To discuss possible solutions patient is a better way to interact
with airline workers when problems happen (: arise/occur/take place).
2/23
Left: BD
Right: BC
Listening:
D:
During a long flight,, the reason why people ask for aisle seats is
that they can get up and move around more easily.
B:
Janet is thinking of quitting (: leaving/abandoning) her job because she feels
stressed.
C:
Your family, your friends, and your health are mentioned by Mike as something
valuable.
1.
Division 部門 => department
2.
(To: 介係詞) Whom (受格) It May Concern (敬啟者)
3.
D: booked (V-pp: reserved &
Adj.) 被預約的
4.
(a) replacement 替換 n.
5.
had no
choice/alternative/option but to V (沒得選只好去…)
6.
requesting (現在分詞; 形容詞; 主動; requiring 要求)
7.
provide sth. For sb.: provide
sb. with sth. 提供
8.
refunds 退款
9.
un-pre-dict-able 不可預測的
10. 障礙 barriers/obstacles/setbacks
11. failed to (: couldn’t) V (handle) 無法處理
12. situation 情況 condition
13. considerable 相當大的
14. 啟程 departed/left/quit
15. 必要的 essential/necessary/vital/indispensable/crucial
16. (a great deal of/ a great amount of/ much) preparation 準備 n. 不加-s (不可數)
17. put … into…投入很多準備
18. embarrassed 尷尬 (不好意思:
shy/reserved/conscious)
19. valuable: important=> precious 重要的
20. 完全地 fully/completely/totally/entirely/wholly=
in full